Introduction

Leaders Create Leaders (LCL) is dedicated to fostering a learning and development environment built on respect, safety, and trust—a place where every individual can develop their potential, learn, and collaborate sustainably.

This Privacy Policy demonstrates LCL’s commitment to protecting the personal information and data you provide while interacting with any of LCL’s products, works, programs, platforms, or activities, including the LCL Practitioners Community.

This policy is an integral part of our Terms & Conditions, Code of Conduct, and Payment Policy, ensuring that your experience with LCL is always transparent and secure.

1. Purpose & Scope

This Policy outlines how Leaders Create Leaders (LCL) collects, stores, uses, protects, and shares the personal information of:

• Learners, community members, clients, and partners of LCL;
• Users who access, register, or leave information through online platforms, websites, events, forms, classes, or other activities organized by LCL;
• And across all related digital platforms.

This Policy applies to all data generated during your interaction with LCL, even after you are no longer an active learner or member.

2. Types of Information Collected

LCL only collects information necessary for its training, operational, and community engagement activities, including:

• Basic Personal Information: Full name, gender, email, phone number, organization, job title;
• Professional Information: Field of practice, skills, certifications, professional profile, or member profile;
• Learning and Contribution Activities: Posts, feedback, surveys, learning outcomes, activities within the community or at events;
• Interaction Information: Data provided when you subscribe to newsletters, download materials, fill out forms, or interact with LCL’s website and learning platforms;
• Analytical Data: Website traffic, platform usage behavior, engagement levels with emails or other content sent by LCL;
• Device and Technical Information: Browser type, operating system, IP address—to ensure system security.

Note: LCL does not collect sensitive information such as religious beliefs, health status, or personal financial details, unless you proactively provide it with explicit consent.

3. Purpose of Use

Your information is used to:

• Verify and manage your status as a learner, member, or user of LCL;
• Provide access to learning resources, online platforms, and technical support;
• Send useful content, newsletters, learning resources, and updates about LCL’s activities, programs, events, or other products through legitimate electronic communication channels (email, SMS, online applications);
• Aggregate and analyze data to enhance program quality and the learning experience;
• Maintain connections within the LCL network and acknowledge member contributions.

By providing your information to LCL (e.g., by filling out a form, downloading a document, registering for an event, or subscribing to a newsletter), you consent to the collection, storage, and use of your data as described in this Policy.

You have full control over your personal information, including the right to:

• Withdraw your consent for data processing at any time;
• Stop receiving promotional communications from LCL by clicking the “Unsubscribe” link in our emails or by contacting LCL directly;
• Request the correction or deletion of your personal data from our systems when it is no longer needed.
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4. LCL’s Responsibilities & Commitment

LCL acts as the Data Controller and is responsible for the security of your personal data. We commit to:

• Protecting data from unauthorized access, disclosure, or use;
• Using information only for the purposes stated;
• Maintaining appropriate technical and organizational security measures (encryption, access controls, activity logging);
• Notifying users in a timely manner in the event of a data-related incident;
• Responding to requests concerning personal data rights within a reasonable timeframe (maximum of 15 working days).
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5. User’s Rights & Responsibilities

You are the Data Subject and have the following rights:

• To access, correct, or request the deletion of your information as needed;
• To request information from LCL regarding the use of your data;
• To withdraw consent or opt-out of receiving communications from LCL at any time;
• To object to or refuse the use of your data for marketing purposes.

You also have the responsibility to:

• Provide honest, accurate, and up-to-date information;
• Maintain the confidentiality of your login credentials and personal account;
• Respect the privacy and personal data of others when interacting with LCL’s platforms, programs, and community;
• Refrain from copying, using, disclosing, or sharing information and data from the LCL system for personal or commercial purposes without prior written permission from LCL.
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6. Data Storage & Protection

Your data is stored on secure, internationally compliant platforms featuring access control, monitoring, and activity logging mechanisms to ensure information security.

LCL retains data for the duration of your relationship or interaction with our products, programs, or platforms, unless you request an earlier deletion.

Data storage and processing are conducted in accordance with the principles of security, transparency, and compliance with applicable laws.

7. Information Sharing

LCL only shares your information in specific, necessary, and lawful circumstances, including:

• With technical partners or service providers (such as learning platforms, payment gateways, newsletter services, or data analytics tools) to ensure a quality experience and maintain system operations;
• With mentors, experts, or collaborating partners involved in training, advisory, event, or capacity-building programs;
• When legally required by competent government authorities;
• With your explicit consent for communication, promotional purposes, or the publication of personal achievements.

LCL does not sell, trade, or otherwise transfer your personal data to third parties for their commercial purposes without your explicit consent.

8. Photos & Media

LCL may record videos or take photographs during events, training activities, or programs for communication and archival purposes. If you do not consent to the use of your image, please notify us in advance via email at hello@leaderscreate.com.

9. Payments & Transaction Data

LCL does not store payment card information. Transaction data (order ID, value, time, payment method) is used solely for internal reconciliation and reporting. For more details, please see our Payment Policy.

10. Contact & Feedback

LCL values all feedback and requests concerning the protection of your personal data or your experience with our products, programs, and platforms.

If you have any questions, wish to make a correction, or want to exercise any of your data rights, please contact us through our official channels: Email: hello@leaderscreate.com | Hotline: +84 286 270 6909

LCL will respond as promptly as possible to ensure your rights and experience are fully protected.

11. Updates & Validity

This Policy may be updated periodically to align with legal regulations and operational practices. This policy is applied in conjunction with: Terms & Conditions | Code of Conduct | Payment Policy

12. General Commitment

LCL believes that protecting data and privacy is the foundation of a sustainable learning and development ecosystem.

Maintaining a secure data environment is a shared responsibility between LCL and each user, built on a spirit of transparency, respect, and cooperation.

LCL is committed to providing a safe space for learning and connection, where knowledge, trust, and values can be shared sustainably—together, we create new leaders and build lasting relationships based on trust.